Privacy Policy

DATA COLLECTION STATEMENT

The data we collect

We collect and analyse data about individuals’ experiences, especially as they undergo significant change, primarily in the form of survey responses, but also text, voice and images.

How we store the data we collect

We store the data we collect securely, either in Australia, or using a Cloud service provider whose service has been certified under procedures governed by the CSA (cloudsecurityalliance.org).

How we use the data we collect

We analyse data that we collect for research purposes and to develop new and improve existing services. Our research is aimed at helping individuals, families and the communities they are part of, to better navigate change obstacles and reach better outcomes more quickly, by using maps of shared experience – generated, ultimately, by the data that we collect - to help people to: (a) see what is happening, and why; (b) access the knowledge of where others have gone before and what can lead to success or failure; and (c) to take the actions most needed to achieve the best outcomes.

How we disclose the data we collect

We generally will disclose the data we collect only to employees or research partners engaged in work which requires access to that data. Before we disclose any data, we confirm appropriate confidentiality protections are in place, and ensure that we only disclose data subsets which have been anonymised. This means we do not disclose any information which could identify an individual.

International data transfer

Our activities are governed by the data protection laws in Australia. We generally do not transfer data that we collect outside Australia, but may provide some anonymised data subsets (that is, data which excludes any personal identifiers) to research partners, in the UK/EU or USA, from time to time in the normal course of our activities. Before we disclose any data outside Australia, we confirm that equivalent data protection applies.

Individual data contact

Any individual who wishes to contact us about their personal information or our use of data should contact privacy@lifemapresearch.com